Keresési találatok

Temenos Functional Expert Big ran logo 500x500

Randstad

V.,

Feladatok/Tasks: The Temenos Functional Expert (TFE) will assist with the Temenos T24 module-specific analysis, design, and implementation in different countries. The TFE will typically be deployed on country-specific implementation assignments, backfilling gaps & building local skills. The role of the TFE is a Group-wide position that will cover the following scope:• Maintain excellent knowledge of the Temenos-specific functionalities and applications of multiple T24 modules relevant for implementation and deployments throughout the Group;• Help local teams to optimize current and future use of Temenos functionalities and modules, to limit satellite systems, customizations, and to maximize value of the tools;• Temenos (implementation) projects and (technical) consulting.

Távközlési mérnök szakértő Big ran logo 500x500

Randstad

Budapest,

Feladatok/Tasks: - NMS rendszerek üzemeltetése - Diagnosztikai vizsgálatok elvégzése, kiértékelése és dokumentálása - SDH-, PDH-, mikrohullámú-, URH rendszerek, valamint ezekre épülő megoldások üzemeltetése - IP/MPLS hálózat üzemeltetése - Az üzemeltetéshez szükséges dokumentációk naprakészen tartása - Az üzemeltetett eszközök minősítése, karbantartási és rekonstrukciós igényeinek megfogalmazása tervjavaslat formájában - Új távközlési végpontok létesítésének menedzselése, bővítési munkákban szakmai részvétel - Üzembe helyezésekben és üzemzavarok kivizsgálásában való részvétel - Kapcsolattartás a távközlési berendezések fejlesztőivel és szállítóival

Unified Communications Support Engineer L2 (Alcatel Specialist) Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line Alcatel technology support to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Unified Communications Support Engineer L2 (Alcatel Specialist) Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line Alcatel technology support to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Unified Communications Support Engineer L2 (Alcatel Specialist) Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line Alcatel technology support to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Unified Communications Engineer (L2) - English speaking Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line technical support service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Unified Communications Support Engineer L2 (Alcatel Specialist) - Czech Language Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line Alcatel technology support to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Security Engineer (L2) - Dutch Speaking Big ran logo 500x500

Randstad

Feladatok/Tasks: The role is responsible for providing a professional second-line technical support service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing incidents of medium complexity.Key Responsibilities:1. Monitor infrastructure remotely.2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required levelof detail.4. Leverage knowledge articles to investigate and resolve second line support calls assigned5. Provide remote support to clients.6. Identify the root cause of incidents and problems. Prepare RCA for business critical incidents and downtime7. Use ITSM post mortem template to update post mortem notes after ticket resolution8. Follow the three-strike rule to monitor resolved tickets9. Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions forimprovement10. Perform the role of operations specialist during shift to monitor SLA/ OLA and ensure all measures are taken to avoidbreaches11. Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents12. Review the recurring or high impact incidents and manage them through problem management process13. Submit change implementation plan with risk assessments and roll-back actions

Service Desk Analyst - French Speaking Big ran logo 500x500

Randstad

Feladatok/Tasks: This role will accept requests from clients and they perform initial validation on the request by verifying contract information. Upon verification, they ensure the right classification and prioritization assigned to the request. They act promptly according to work instructions and ensure the right escalation to the next resolver group. This role is the first line contact for clients and they play a critical role in offering a professional service experience.Key Responsibilities1. Responsible for receiving, validating and logging client requests, capture the detail of the request and provide first linesupport if required.2. Ensure the correct escalation procedure is followed on all critical calls and requests and assist with analysing andinterpreting the request to ensure the correct categorisation and prioritisation.3. Work closely with colleagues to ensure the swift resolution of faults and ensure the user is kept updated on the progress inrelation to the resolution of the fault.4. Ensure all relevant documents related to the fault are maintained and keep accurate records of the fault, including theclient’s information.

Service Desk Analyst - Dutch Speaking Big ran logo 500x500

Randstad

Feladatok/Tasks: This role will accept requests from clients and they perform initial validation on the request by verifying contract information. Upon verification, they ensure the right classification and prioritization assigned to the request. They act promptly according to work instructions and ensure the right escalation to the next resolver group. This role is the first line contact for clients and they play a critical role in offering a professional service experience.Key Responsibilities1. Responsible for receiving, validating and logging client requests, capture the detail of the request and provide first linesupport if required.2. Ensure the correct escalation procedure is followed on all critical calls and requests and assist with analysing andinterpreting the request to ensure the correct categorisation and prioritisation.3. Work closely with colleagues to ensure the swift resolution of faults and ensure the user is kept updated on the progress inrelation to the resolution of the fault.4. Ensure all relevant documents related to the fault are maintained and keep accurate records of the fault, including theclient’s information.

1st level helpdesk analyst Big 12928244 1191191647560501 8819193133526239383 n

Work Force Kft.

Budapest,

For one of our IT partners we are looking for 1st level helpdesk analysts Responsibilities: Answers calls within stated time guidelines. Analyses and interprets client inquiries to ascertain and solve issue. Provides accurate and creative solutions to client problems meeting all pre defined quality measurements. Escalates calls within stated guidelines. Provides information, advice or instruction in response to client inquiries. Provides a high degree of client satisfaction in all work undertaken. Receives and records client inquiries and processes paperwork/systems relevant to client queries. Liaises internally to enable client queries to be answered and problems solved. Working place: Budapest Applying for the job: If you are interested, please send us your Hungarian or English CV to the following e-mail address: wf280693@hrszoftver.hu Közvetítési nyilvántartási szám: BPM/01/3619-1/2015-974 Adatkezelési nyilvántartási szám: NAIH-72575/2014.

Installation Coordinator Big ran logo 500x500

Randstad

Feladatok/Tasks: - End to end responsibility of delivering complex infrastructure products and services for foreign customers- Ensuring on-time delivery, keeping customers informed- Coordinating with virtual teams and suppliers, driving actions and implementation (out of business hours activities to be expected)- Being the single point of contact for the end customer- Managing orders in BT workflow systems- Ensuring correct inventory is maintained- Proactive jeopardy management and delivery against target lead times

Karbantartó technikus

Ericsson Magyarország

Tatabánya,

A feltárt HFC és IP hibák javítása A HFC és IP hálózaton történő karbantartási munkálatok végzése Előre ütemezett munkalap alapján hálózati végponton hibakeresés, javítás Hozzáférési pontokon a szolgáltatás ellenőrzése Szolgáltatás elláthatósági vizsgálatok végzése A hálózaton történt bekapcsolások vizsgálata Különböző mérési feladatok elvégzése Elvégzett feladatok dokumentálása

Karbantartó technikus

Ericsson Magyarország

Veszprém,

A feltárt HFC és IP hibák javítása A HFC és IP hálózaton történő karbantartási munkálatok végzése Előre ütemezett munkalap alapján hálózati végponton hibakeresés, javítás Hozzáférési pontokon a szolgáltatás ellenőrzése Szolgáltatás elláthatósági vizsgálatok végzése A hálózaton történt bekapcsolások vizsgálata Különböző mérési feladatok elvégzése Elvégzett feladatok dokumentálása

Karbantartó technikus

Ericsson Magyarország

Eger,

A feltárt HFC és IP hibák javítása A HFC és IP hálózaton történő karbantartási munkálatok végzése Előre ütemezett munkalap alapján hálózati végponton hibakeresés, javítás Hozzáférési pontokon a szolgáltatás ellenőrzése Szolgáltatás elláthatósági vizsgálatok végzése A hálózaton történt bekapcsolások vizsgálata Különböző mérési feladatok elvégzése Elvégzett feladatok dokumentálása

Diszpécser Big 10338767 685240771511576 2336188482756262495 n

Adecco

Jászárokszállás,

Az Adecco a világ vezető nemzetközi hátterű HR-szolgáltatója jászárokszállási partnere részére keres munkatársakat az alábbi pozícióba SORI DISZPÉCSER Feladatok: • Szerelősor folyamatos anyagellátása • Termelési terv rögzítése • Szerelősoron lévő anyagok készletének folyamatos ellenőrzése • Készletrendezés, szerviz • Anyagkezelés, anyagellátás • 5S, Kanban • Darabolás Munkavégzés helye: Jászárokszállás Ha ajánlatunk felkeltette érdeklődését, és alkalmasnak érzi magát a pozíció betöltésére, kérem, magyar nyelvű önéletrajzát a pozíció megnevezéssel küldje a lilla.horti@adecco.com e-mail címre és regisztráljon a http://www.adecco.hu/hu/allaskeresoknek/regisztracio oldalon.

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